Part 1 of 3
"I'm smart; you're dumb. I'm big; you're small. I'm right; you're wrong. And there's nothing you can do about it."
Thus spake Harry Wormwood in the movie "Matilda". This well could be the message that robots will have for us in the not too distant future. The dramatic improvements in the speed, the accuracy, and the areas in which computers have begun to comprehensively outperform humans leads one to believe that while a so-called singularity may well be some ways off, the more immediate effects of this automation are already being felt in permanent job losses. In a country like India, which has used digital technologies quite effectively in the last decade and a half to grow a $150 billion IT-BPM industry, the impact could be devastating - especially where an estimated 10 million people are employed.