Tuesday, August 17, 2010

OBIEE 11g - Flash Player 10.1 required

To display graphs as Flash objects in your browser, you need to have Adobe Flash version 10.1 running.
If you do not have this version, what you will see when you open up a Dashboard page or Analysis containing graphs will be something like this:

Dashboard page with graphs not displaying

So, you need to upgrade to Flash Player version 10.1 or install it if you don't have any version of the Flash Player installed.



Browse to http://www.adobe.com/software/flash/about/ and you will be able to see which version of the Flash Player you have installed.
Adobe Flash Player Information Page

To download and install the latest version, 10.1, browse to http://get.adobe.com/flashplayer/

From there, download and install the Flash Player.




After the installation completes, reload your Dashboard page, and the graphs should display correctly now.
Dashboard page with graphs displaying in the Flash format

To read the release note that describes this issue, you can go to the Oracle® Fusion Middleware Release Notes, 11g Release 1 (11.1.1) for Microsoft Windows (32-Bit), Part Number E10132-16 and click on the chapter for Oracle Business Intelligence

This is the release note section:

53.1.3 Adobe Flash Player Version 10.1 or Above Required to View Graphs and Scorecards

The Adobe Flash Player is a cross-platform browser-based application runtime and is required for rendering graphs and scorecard objects in your browser.
Users must have Adobe Flash Player version 10.1 or above installed on their browsers in order to correctly view all graphs and scorecards generated by Oracle BI EE. Users can obtain information about the version of the Adobe Flash Player running on their browser by going to http://www.adobe.com/software/flash/about/.